Bugwrangler
The bugwrangler is a Wikimedia Foundation employee who coordinates bug resolution and administers Bugzilla. The current bugwrangler is Andre Klapper. His duties are to, among other things:[1]
- Review and assess bug reports and enhancement requests; close reports where possible, or find an appropriate assignee
- Grow a community of volunteer bug responders who help transfer issue reports from other communication channels to the bug tracker, and who share bug management responsibilities
- Clean up and organize the existing bug tracker backlog, identifying duplicated and outdated bugs
- Work with members of the community who report bugs to clarify any ambiguity in the bug descriptions and get all the information required to reproduce the bugs
- Work closely with product managers and developers to prioritize, categorize and assign bugs based on Mediawiki features and extensions
- Manage expectations about deployment of fixes and communicate the status of major bugs to bug reporters
- Work with product managers and developers to improve the process of bug submission and bug status workflow
- Communicate widely and frequently via mailing lists, IRC, wikis, and bug tracker comments