Team Practices Group
| Group: | Product |
| Team: | Arthur Richards (Sr. Agile Coach: Organizational Collaboration)
Grace Gellerman (Agile Coach) Kevin Smith (Agile Coach) Joel Aufrecht (Agile Coach) Max Binder (Scrum Master) |
| Management: | Kristen Lans (Director of Team Practices) |
| Since: | 2014-07-01 |
Team mission statement
The Team Practices Group believes that healthy teams reliably deliver customer value and innovative products. Through dedicated resourcing, coaching, and workshops at the Wikimedia Foundation, we facilitate the use of practices that support team health, with a strong emphasis on creating conditions of clarity, trust, and continuous improvement.
Team values
- Personal agency through collective ownership
- Adaptability, embracing change
- Sustainability
Overview
The Team Practices Group (TPG) supports the Wikimedia Foundation (WMF) teams in their continual improvement.
The TPG works with individuals and teams to facilitate their discovery and implementation of methodologies/approaches that work best for them, guided by the agile manifesto and agile principles.
The TPG supports WMF teams by offering the following services:
- Providing dedicated resourcing for a team's Scrum Master (or similar) role, depending on availability/resourcing of the TPG.
- e.g. A team wants a dedicated Scrum Master but does not currently have anyone on their team who wants or is able to take on the role. They go to the TPG, and the TPG provides them with someone who can fulfill that role.
- Periodic or one-off collaborative engagements to facilitate process improvements for individuals and teams.
- e.g. A team getting ready to kick off a big project wants help in reorganizing their team practices to use the Scrum framework. They request support from the TPG, and the TPG provides Scrum training to that team.
- Mentorship and support for people in the Scrum Master (or similar) role.
- e.g. An existing Scrum Master (not provided by the TPG) is looking for ways to increase and improve their skills. A request is made for support from the TPG, and the TPG provides mentorship and resources.
Engagement with the TPG is entirely optional for WMF teams.
- Teams may elect to receive all, some, or none of the TPG services at any given time.
- The TPG facilitates and cultivates healthy team practices, to the best of its resources, as teams request.
- The TPG aims to not be prescriptive nor dogmatic.
- The TPG is agnostic in regards to specific methodologies (e.g. Scrum vs Kanban).
Fridays we wear tropical shirts.
The team

- Kristen Lans - Team Practices Director

- Arthur Richards - Senior Agile Coach: Organizational Collaboration
- Grace Gellerman - Agile Coach (Analytics engineering, Wikimedia_Research including Design/Research)



Our work
Current Quarterly Goals
This page is obsolete. It is being retained for archival purposes. It may document extensions or features that are obsolete and/or no longer supported. Do not rely on the information here being up-to-date. |
Team Practices Group/Goals/FY2017Q4
This page is obsolete. It is being retained for archival purposes. It may document extensions or features that are obsolete and/or no longer supported. Do not rely on the information here being up-to-date. |
FY2016Q4 (Apr - Jun 2016) Quarterly Goals and Milestones
| Goal | Milestones | ETA | Dependency | Status |
|---|---|---|---|---|
| Goal 1 - STRENGTHEN
Assess skills within TPG related to WMF capacity enhancement needs |
|
EoQ | ||
| Goal 2 - FOCUS
T131303 Define a plan for measuring satisfaction of "light engagement" customers |
|
EoQ | Design Research | |
| Goal 3 - STRENGTHEN
T131312 Support Annual Planning Retrospective |
TBD | EoQ | Jaime, Wes | |
|
|
FY2016Q4 (April - June 2016) Essential Functions
| Goal | Initiative | FY2016Q4 Milestone |
|---|---|---|
| Provide periodic external team support. | Evidence-Based Project Planning | Lightweight engagements: Collaboration, Language, |
| Other | Lightweight engagements: RelEng, ArchCom, Designers
Mentoring in team practices: Analytics Engineering, Designers, OIT, Wikipedia Education Program/Dashboard Events: Planned/facilitated Reading offsite, planned/facilitated Discovery search offsite, planned Editing Department Retrospective | |
| Provide ongoing external team support. | Provide embedded Practices support | Teams Agile Coached this quarter: VE, Engagement Metrics, Discovery Search, Discovery Portal, Discovery Analysis, Research & Data, Design Research, Analytics Engineering
Teams Scrum Mastered this quarter: Reading Web, iOS, Android. |
| Other direct team-level services | Weekly engineering-wide Scrum of Scrums facilitated. | |
| Internal metrics and continual improvement | TPG has a strategy
(T113053) |
Strategy and strategy process documented and shared |
| Management | TPG managed this quarter.
TPG Offsite (T131399) TPG uses work tracking in Q4. (T132402) | |
| Organizational and cross-team initiatives | Design across all verticals | Develop shared understanding of design pain-points across all verticals and define plan to resolve pain-points |
| Product/Community communication & workflows | Lightweight engagement with Technical Collaboration |
Essential Functions
- Providing dedicated resourcing for a team's Scrum Master (or similar) role.
- Ad-hoc team/individual process coaching.
- Mentorship and support for people in the Scrum Master (or similar) role.
- Team Health Checks
- Scale Team Practices Group.
- Other work that advances TPG goals but doesn't have a tidy goal.
Our skills
TPG is able to perform various functions, like meeting facilitation or Scrummastering. When practical, we like to teach those skills to others, in order to increase capacity and empowerment throughout the organization. Here is a list of some of the skills that TPG can offer:
Initiatives
- Team Practices Group/FY2016Q3 Work Tracking
- Test Coverage initiative
- Engineering Product Process Proposal
- Evidence-Based Project Planning (Burnups, Maintenance Fraction, Forecasting)
Practices Library
- Best Practices Handbook
- Service Level Understanding
- Glossary
- Recommended Reading
- Useful Questions
- Phabricator tips (Sandbox, Work-in-Progress, DRAFT!!)
- Meeting best practices (including remote staff)
- WMF Processes Survey
- Workshop Planning
- Measuring Types of Work
- Scrum Ceremonies
Presentations
- Tech talk ("The state of Team Health across Wikimedia Engineering")
- Tech talk ("Kanban: An alternative to Scrum?")
- "Developing Distributedly: or, How I Learned to Stop Worrying and Love Remoties" - Presentation by Arthur Richards at the Global Scrum Gathering in Phoenix, AZ on 4 May 2015.
- WMF Engineering Process Proposal
Team Documentation
- Proposal for formation of the Team Practices Group
- Meeting Notes
How we work
These procedures are customized for how TPG does its own work; see the Practices Library above for generic versions and templates.
- Creating, Managing, and Finishing Work in TPG
- TPG Team Norms
- Roles and Responsibilities of TPG team members
- Onboarding to TPG
- Health check survey
- Analysis of usage of public and private TPG mailing lists
- TPG Tea Time
- Google Drive Management
- CSAT
- Agile Coaching Lifecycle
- DRAFT: How to Engage with TPG
How we have done
Contact
- IRC: #wikimedia-teampractices connect
- Join the mailing list (or view its archives)
- Send email to that public list: teampractices@lists.wikimedia.org