Bugwrangler

The bugwrangler, bugmaster or bugmeister is a Wikimedia Foundation employee who coordinates bug management. The current bugwrangler is Andre Klapper.^[1] His duties are to, among other things:^[2]

Review and assess bug reports and enhancement requests; close reports where possible; help finding an appropriate assignee for urgent/important reports
Grow a community of volunteer bug responders who help transfer issue reports from other communication channels to the bug tracker, and who share bug management responsibilities
Clean up and organize the existing bug tracker backlog, identifying duplicated and outdated bugs
Work with members of the community who report bugs to clarify any ambiguity in the bug descriptions and get all the information required to reproduce the bugs
Work with product managers and developers to prioritize, categorize and assign bugs based on Mediawiki features and extensions; Identify and escalate urgent/important issues quickly
Manage expectations about deployment of fixes and help communicating the status of major bugs to bug reporters
Work with product managers and developers to improve the process of bug submission and bug status workflow
Communicate widely and frequently (while being transparent) via mailing lists, IRC, wikis, and bug tracker comments

History

WMF's first bugmeister was User:MarkAHershberger.