Bugwrangler: Difference between revisions
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The '''bugwrangler''' is a Wikimedia Foundation employee who coordinates [[bug management]]. The current bugwrangler is [[User:AKlapper (WMF)|Andre Klapper]].<ref>[[foundation:Andre Klapper]]</ref> His duties are to, among other things:<ref>[http://hire.jobvite.com/Jobvite/Job.aspx?j=op0lWfwq&c=qSa9VfwQ Bug wrangler job description], Wikimedia Foundation</ref> |
The '''bugwrangler''', '''bugmaster''' or '''bugmeister''' is a [[Wikimedia Foundation]] employee who coordinates [[bug management]]. The current bugwrangler is [[User:AKlapper (WMF)|Andre Klapper]].<ref>[[foundation:Andre Klapper]]</ref> His duties are to, among other things:<ref>[http://hire.jobvite.com/Jobvite/Job.aspx?j=op0lWfwq&c=qSa9VfwQ Bug wrangler job description], Wikimedia Foundation</ref> |
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*Review and assess [[bug report]]s and enhancement requests; close reports where possible, or find an appropriate assignee |
*Review and assess [[bug report]]s and enhancement requests; close reports where possible, or find an appropriate assignee |
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*Grow a community of volunteer bug responders who help transfer issue reports from other [[communication]] channels to the bug tracker, and who share bug management responsibilities |
*Grow a community of volunteer bug responders who help transfer issue reports from other [[communication]] channels to the bug tracker, and who share bug management responsibilities |
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Revision as of 10:02, 2 January 2014
The bugwrangler, bugmaster or bugmeister is a Wikimedia Foundation employee who coordinates bug management. The current bugwrangler is Andre Klapper.[1] His duties are to, among other things:[2]
- Review and assess bug reports and enhancement requests; close reports where possible, or find an appropriate assignee
- Grow a community of volunteer bug responders who help transfer issue reports from other communication channels to the bug tracker, and who share bug management responsibilities
- Clean up and organize the existing bug tracker backlog, identifying duplicated and outdated bugs
- Work with members of the community who report bugs to clarify any ambiguity in the bug descriptions and get all the information required to reproduce the bugs
- Work closely with product managers and developers to prioritize, categorize and assign bugs based on Mediawiki features and extensions
- Manage expectations about deployment of fixes and communicate the status of major bugs to bug reporters
- Work with product managers and developers to improve the process of bug submission and bug status workflow
- Communicate widely and frequently via mailing lists, IRC, wikis, and bug tracker comments
References
- ↑ foundation:Andre Klapper
- ↑ Bug wrangler job description, Wikimedia Foundation