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The '''bugwrangler''', '''bugmaster''' or '''bugmeister''' is a [[Wikimedia Foundation]] employee who coordinates [[bug management]]. The current bugwrangler is [[User:AKlapper (WMF)|Andre Klapper]].<ref>[[foundation:Andre Klapper]]</ref> His duties are to, among other things:<ref>[http://hire.jobvite.com/Jobvite/Job.aspx?j=op0lWfwq&c=qSa9VfwQ Bug wrangler job description], Wikimedia Foundation</ref>
The '''bugwrangler''', '''bugmaster''' or '''bugmeister''' is a [[Wikimedia Foundation]] employee who coordinates [[bug management]]. The current bugwrangler is [[User:AKlapper (WMF)|Andre Klapper]].<ref>[[foundation:User:AKlapper]]</ref> His duties are to, among other things:<ref>[http://hire.jobvite.com/Jobvite/Job.aspx?j=op0lWfwq&c=qSa9VfwQ Bug wrangler job description], Wikimedia Foundation</ref>
*Review and assess [[bug report]]s and enhancement requests; close reports where possible, or find an appropriate assignee
*Review and assess bug reports and enhancement requests; close reports where possible, or find an appropriate assignee
*Grow a community of volunteer bug responders who help transfer issue reports from other [[communication]] channels to the bug tracker, and who share bug management responsibilities
*Grow a community of volunteer bug responders who help transfer issue reports from other [[communication]] channels to the bug tracker, and who share bug management responsibilities
*Clean up and organize the existing bug tracker backlog, identifying duplicated and outdated bugs
*Clean up and organize the existing bug tracker backlog, identifying duplicated and outdated bugs
*Work with members of the community who report bugs to clarify any ambiguity in the bug descriptions and get all the information required to reproduce the bugs
*Work with members of the community who report bugs to clarify any ambiguity in the bug descriptions and get all the information required to reproduce the bugs
*Work closely with product managers and developers to [[Bugzilla/Fields#Priority|prioritize]], categorize and [[Bugzilla/Fields#Assigned_To_.2F_Assignee|assign]] bugs based on Mediawiki features and extensions
*Work with product managers and developers to [[Phabricator/Project_management#Priority_levels|prioritize]], categorize and [[Phabricator/Project_management#Assigning_tasks|assign]] bugs based on Mediawiki features and extensions
*Manage expectations about deployment of fixes and communicate the status of major bugs to bug reporters
*Manage expectations about deployment of fixes and help communicating the status of major bugs to bug reporters
*Work with [[product manager]]s and [[developer]]s to improve the process of bug submission and [[Bug management/Bug report life cycle|bug status workflow]]
*Work with product managers and developers to improve the process of bug submission and [[Bug management/Bug report life cycle|bug status workflow]]
*Communicate widely and frequently via mailing lists, IRC, wikis, and bug tracker comments
*Communicate widely and frequently via mailing lists, IRC, wikis, and bug tracker comments


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[[Category:Bugzilla]]
[[Category:Bugzilla]]
[[Category:Phabricator]]

Revision as of 23:07, 23 January 2015

The bugwrangler, bugmaster or bugmeister is a Wikimedia Foundation employee who coordinates bug management. The current bugwrangler is Andre Klapper.[1] His duties are to, among other things:[2]

  • Review and assess bug reports and enhancement requests; close reports where possible, or find an appropriate assignee
  • Grow a community of volunteer bug responders who help transfer issue reports from other communication channels to the bug tracker, and who share bug management responsibilities
  • Clean up and organize the existing bug tracker backlog, identifying duplicated and outdated bugs
  • Work with members of the community who report bugs to clarify any ambiguity in the bug descriptions and get all the information required to reproduce the bugs
  • Work with product managers and developers to prioritize, categorize and assign bugs based on Mediawiki features and extensions
  • Manage expectations about deployment of fixes and help communicating the status of major bugs to bug reporters
  • Work with product managers and developers to improve the process of bug submission and bug status workflow
  • Communicate widely and frequently via mailing lists, IRC, wikis, and bug tracker comments

History

WMF's first bugmeister was User:MarkAHershberger.

References